Forms of payment accepted
Visa, MasterCard, and Amex 

Trek Credit Card
The Trek Card cannot be used at the online store. It is an in-store financing option available at participating Trek retailers. For inquiries about your Trek Card please call 1-866-662-6199.

Are gift cards available?
Trek gift cards are available at Trek retailers and can only be redeemed at that retailers' location. Trek gift cards cannot be redeemed at trekbikes.com.

Credit card return status
Upon confirmation of your return, you should see the credit within 30 days. However, most customers see it in 4-10 business days.

Order declined
If your order has been declined, please check with the financial institution that issued the credit card for additional information.

Split Payment
We are unable to accept multiple payment options on the same transaction. If you need to use more than one credit card and have multiple items, consider submitting separate orders for the individual items. Or visit a local Trek dealer where they may be able accept payments using multiple cards.